Clear. Precise. Effective.
Nothing fancy, no promises of we will get you 90% every time, or will always get above guideline rates. Instead, what we do is actually ensure you make a profit, and that is very different from just hitting a percentage.
Our aim is to ensure your recover what is due as the contribution from the paying party, and that you manage the clients’ expectations as to what they have to pay.
Unlike so many firms we don’t have different teams for different parts. Instead it’s the same fee earner from start to finish.
But we like to get involved before the costs issues arise, ensuring retainers are correct, that the workflow is that – a workflow – and that the questions needed for budgets are put in place, and then those budgets are managed.
You may need help managing the mythical creature that is WIP. But what exactly is WIP, and if you’re running an entire case load at a rate that is never going to recovered, how can that WIP ever be realistic?
So sometimes we need to have a reality check, enjoy a really good coffee (and we have great coffee sat in the big lazy chairs of the old pub that is our office), and reflect on what our firm means to us.
After all and to paraphrase a greater mind than ours, “to not make a profit is socially irresponsible, it means you cannot pay those who work for you, and those who rely on that income to be financially independent”.
We believe in being genuinely different – no-one ever made sustainable profit from copying the ideas of others – so let’s actually disrupt the path we tread.